/* Scoped messenger styles, shared by the public widget and the private inbox. */
[data-chat-root],[data-chat-widget],.chat-workspace{--chat-ink:#20252b;--chat-muted:#69727d;--chat-line:#e5e8ec;--chat-yellow:#ffe142;color:var(--chat-ink);font-family:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}
[data-chat-root] *,[data-chat-widget] *,.chat-workspace *{box-sizing:border-box}
[data-chat-root] [hidden],[data-chat-widget] [hidden]{display:none!important}
.chat-sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap}
.chat-workspace button,.chat-workspace input,.chat-workspace select,.chat-workspace textarea,.park-chat-widget button,.park-chat-widget input,.park-chat-widget textarea{font:inherit}
[data-chat-root] button:focus-visible,[data-chat-root] a:focus-visible,[data-chat-root] input:focus-visible,[data-chat-root] textarea:focus-visible,.chat-launcher:focus-visible{outline:3px solid #927700;outline-offset:3px}
.chat-page-heading{gap:20px}.chat-page-heading p{max-width:650px}.chat-new{position:relative}.chat-new summary{list-style:none;cursor:pointer}.chat-new summary::-webkit-details-marker{display:none}.chat-new form{position:absolute;right:0;top:58px;z-index:5;width:310px;padding:20px;display:grid;gap:12px;background:#fff;border:1px solid #e5e8ec;border-radius:16px;box-shadow:0 15px 40px #20252b18}.chat-new select{padding:12px;border:1px solid #d9dee5;border-radius:10px;max-width:100%}
.chat-workspace{display:grid;grid-template-columns:minmax(260px,330px) minmax(0,1fr);border:1px solid var(--chat-line);background:#fff;border-radius:20px;overflow:hidden;min-height:550px;height:min(690px,calc(100dvh - 245px))}
.chat-driver-workspace{grid-template-columns:1fr;max-width:950px}.chat-inbox{display:flex;flex-direction:column;min-height:0;border-right:1px solid var(--chat-line)}
.chat-filters{padding:18px;border-bottom:1px solid var(--chat-line);display:grid;gap:10px}.chat-filters input{width:100%;border:1px solid var(--chat-line);border-radius:10px;padding:11px 12px;font-size:14px;background:#f7f8fa}.chat-filters>div{display:flex;gap:6px}.chat-filters select{min-width:0;flex:1;border:1px solid var(--chat-line);border-radius:8px;padding:8px 4px;font-size:12px;background:#fff}.chat-filters button{border:0;background:#fff2a6;border-radius:8px;font-size:23px;width:30px;cursor:pointer}
.chat-thread-list{overflow-y:auto;flex:1}.chat-thread{display:flex;gap:12px;padding:20px 18px;border-bottom:1px solid #f0f2f4;text-decoration:none;color:inherit}.chat-thread:hover{background:#f8f9fa}.chat-thread.selected{background:#fff9dc;box-shadow:3px 0 0 #ead037 inset}.chat-thread-avatar,.chat-park-avatar{display:flex;align-items:center;justify-content:center;width:42px;height:42px;flex-shrink:0;border-radius:14px;font-size:14px;font-weight:750;background:#ffe142}.chat-thread-avatar{background:#eef1f5;font-size:17px}.chat-thread-avatar.driver{background:#ecf3ef;color:#3d7460}.chat-thread-copy{min-width:0;flex:1}.chat-thread-copy>div{display:flex;align-items:center;justify-content:space-between;gap:6px}.chat-thread-copy strong{font-size:14px;overflow-wrap:anywhere}.chat-thread-copy p{margin:7px 0 0;font-size:13px;color:var(--chat-muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;line-height:1.4}.chat-thread-meta{font-size:11px;color:var(--chat-muted)}.chat-unread-dot{width:8px;height:8px;flex-shrink:0;background:#cfac00;border-radius:50%}.chat-list-empty{font-size:14px;line-height:1.6;color:var(--chat-muted);padding:28px 22px}.chat-paging{display:flex;justify-content:center;gap:20px;padding:12px;font-size:12px}
.chat-conversation{display:flex;flex-direction:column;min-height:0;min-width:0}.chat-head{display:flex;align-items:center;gap:12px;padding:20px 24px;border-bottom:1px solid var(--chat-line);background:#fff;flex-shrink:0}.chat-head h2{margin:0;font-size:17px;line-height:1.35;font-weight:700;color:#20252b}.chat-head p{margin:3px 0 0;font-size:12px;line-height:1.4;color:var(--chat-muted)}.chat-head-copy{flex:1;min-width:0}.chat-head-copy h2{overflow-wrap:anywhere}.chat-tools{display:flex;gap:7px;flex-wrap:wrap}.chat-tools button{background:#fff;border:1px solid var(--chat-line);border-radius:8px;padding:8px 10px;font-size:12px;cursor:pointer;color:#45505c}.chat-tools button:hover{border-color:#b6a356}.chat-back{display:none}.chat-status,.chat-offline{font-size:12px;color:#68737e;padding:10px 24px;background:#f8f9fb;line-height:1.5;border-bottom:1px solid var(--chat-line)}.chat-status.closed{background:#fff9dc;color:#796827}
.chat-feed{padding:24px;overflow-y:auto;flex:1;min-height:80px;display:flex;flex-direction:column;gap:18px;background:#fafbfc;scrollbar-width:thin;overscroll-behavior:contain}.chat-message{display:flex;flex-direction:column;align-items:flex-start;align-self:flex-start;max-width:82%;flex-shrink:0}.chat-message.mine{align-self:flex-end;align-items:flex-end}.chat-message-author{font-size:11px;color:#79838d;margin:0 4px 5px}.chat-message-bubble{background:#fff;border:1px solid #e8ebef;border-radius:16px 16px 16px 4px;padding:12px 15px;min-width:70px;box-shadow:0 2px 3px #1d273504}.chat-message.mine .chat-message-bubble{background:#fff1b3;border-color:#f0df94;border-radius:16px 16px 4px 16px}.chat-message-text{white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px;line-height:1.6;margin:0;color:#20252b}.chat-message-meta{font-size:10px;margin:5px 4px 0;color:#7a858e}.chat-message-photos{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:7px}.chat-message-photos:last-child{margin-bottom:0}.chat-message-photos img{display:block;width:135px;height:110px;object-fit:cover;border-radius:9px}.chat-message-photos a:focus-visible{outline-offset:1px}.chat-welcome{text-align:center;max-width:300px;margin:auto;padding:24px 0;color:var(--chat-muted)}.chat-welcome-icon{margin:0 auto 18px;display:grid;place-items:center;width:54px;height:54px;background:#fff2b0;color:#665715;border-radius:18px;font-size:26px}.chat-welcome strong{display:block;color:#323a42;font-size:16px}.chat-welcome p{font-size:13px;line-height:1.7;margin:9px 0 0}.chat-unselected{display:flex;flex-direction:column;justify-content:center;align-items:center;text-align:center;background:#fafbfc}.chat-unselected h2{font-size:21px}.chat-unselected p{margin-top:12px;color:var(--chat-muted);font-size:14px;line-height:1.7}
.chat-compose{padding:16px 24px 12px;border-top:1px solid var(--chat-line);background:#fff;flex-shrink:0;margin:0}.chat-write-row{display:flex;align-items:flex-end;gap:12px}.chat-write-row textarea{resize:none;flex:1;min-width:0;height:64px;max-height:160px;padding:11px 12px;border:1px solid #e1e6ec;background:#f7f8fa;border-radius:12px;font-size:14px;line-height:1.5;color:#20252b}.chat-send{width:44px;height:44px;flex-shrink:0;border:0;border-radius:13px;background:var(--chat-yellow);color:#222b34;cursor:pointer;display:grid;place-items:center;margin-bottom:9px}.chat-send svg,.chat-attach svg,.chat-launcher svg{width:22px;height:22px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.chat-send:disabled{opacity:.55;cursor:wait}.chat-attach{position:relative;cursor:pointer;width:26px;height:40px;display:grid;place-items:center;color:#74808b;flex-shrink:0;margin-bottom:9px}.chat-attach input{position:absolute;inset:0;opacity:0;width:100%;height:100%;cursor:pointer}.chat-attach:focus-within{outline:2px solid #927700;outline-offset:3px}.chat-compose-note{font-size:10px;color:#8b939b;margin:7px 0 0;text-align:center}.chat-error{font-size:12px;background:#fff1f1;color:#a33e35;padding:10px;border-radius:8px;margin:10px 0 0}.chat-file-list{display:flex;gap:7px;flex-wrap:wrap}.chat-file-list button{margin:0 0 10px;background:#f1f3f5;border:1px solid #e3e8ed;border-radius:7px;padding:7px 9px;font-size:11px;color:#4a5460;cursor:pointer;max-width:100%;overflow-wrap:anywhere}.chat-older{background:#fff;border:0;border-bottom:1px solid var(--chat-line);padding:9px;font-size:12px;color:#796916;cursor:pointer}.chat-local-note{margin:16px 0 0;color:#7b8590;font-size:12px;line-height:1.6}
.chat-first{margin-bottom:14px}.chat-contact-fields{display:grid;grid-template-columns:1fr 1fr;gap:10px}.chat-contact-fields label{font-size:12px;color:#4c5762;margin:0}.chat-contact-fields span{display:block;font-size:10px;color:#8a929a;margin:2px 0 5px}.chat-contact-fields input{width:100%;min-width:0;padding:10px;font-size:12px;border:1px solid #e1e5eb;border-radius:8px;background:#fff;color:#20252b}.chat-consent{display:flex;align-items:flex-start;gap:8px;margin-top:12px;font-size:10px;color:#7a848e;line-height:1.5}.chat-consent input{width:15px;height:15px;flex-shrink:0;margin-top:2px;accent-color:#bd9d00}.chat-consent a{color:#657380;text-decoration:underline}
.park-chat-widget{position:fixed;bottom:26px;right:28px;z-index:1040}.chat-launcher{display:flex;align-items:center;gap:10px;background:#ffe142;color:#252b31;border:1px solid #f1d034;padding:14px 19px;border-radius:30px;box-shadow:0 5px 25px #232a3522;font-size:14px;font-weight:650;cursor:pointer}.chat-launcher b{background:#202a36;color:#fff;padding:3px 6px;border-radius:9px;font-size:11px;min-width:18px}.chat-widget-dialog{position:fixed;inset:auto 28px 26px auto;margin:0;width:400px;height:min(680px,calc(100dvh - 52px));max-height:none;max-width:calc(100vw - 32px);padding:0;border:1px solid #e0e4e9;border-radius:22px;box-shadow:0 16px 60px #17212d38;overflow:hidden;background:#fff}.chat-widget-dialog[open]{display:flex;flex-direction:column}.chat-widget-dialog::backdrop{background:#17212d38}.chat-widget-dialog .chat-head{padding:18px}.chat-widget-dialog .chat-head h2{font-size:16px}.chat-widget-dialog .chat-head p{font-size:10px}.chat-close{display:grid;place-items:center;margin-left:auto;border:0;background:#f5f6f8;color:#617080;border-radius:50%;font-size:25px;width:32px;height:32px;flex-shrink:0;cursor:pointer}.chat-widget-dialog .chat-compose{padding:14px 16px 12px}.chat-widget-dialog .chat-feed{padding:18px;gap:14px}.chat-widget-dialog .chat-offline{padding:9px 18px;font-size:11px}.chat-demo-note{padding:8px 18px;font-size:10px;line-height:1.5;color:#836919;background:#fff9dc}.chat-widget-dialog .chat-message{max-width:90%}.chat-widget-dialog .chat-message-text{font-size:13px}.chat-widget-dialog .chat-message-photos img{width:100px;height:85px}
@media(max-width:1150px){.chat-workspace{grid-template-columns:260px minmax(0,1fr)}.chat-driver-workspace{grid-template-columns:1fr}.chat-head{padding:16px}.chat-tools{max-width:120px}.chat-tools button{font-size:11px;padding:6px}.chat-feed{padding:18px}.chat-compose{padding:14px 16px 10px}}
@media(max-width:800px){.chat-workspace{grid-template-columns:230px minmax(0,1fr)}.chat-driver-workspace{grid-template-columns:1fr}.chat-thread{padding:16px 12px;gap:9px}.chat-thread-avatar{width:32px;height:32px;border-radius:10px}.chat-message{max-width:90%}.chat-filters{padding:12px}}
@media(max-width:600px){.chat-page-heading{margin-bottom:18px}.chat-page-heading h1{font-size:28px}.chat-page-heading p{font-size:13px}.chat-new summary{font-size:12px;min-height:40px}.chat-workspace{display:flex;flex-direction:column;min-height:480px;height:calc(100dvh - 245px);border-radius:15px}.chat-inbox{flex:1;border:0}.chat-has-selection .chat-inbox{display:none}.chat-conversation{flex:1}.chat-head{padding:12px;gap:8px;flex-wrap:wrap}.chat-head h2{font-size:15px}.chat-head p{font-size:10px}.chat-park-avatar{width:32px;height:32px;border-radius:10px;font-size:12px}.chat-tools{max-width:none;margin-left:auto}.chat-tools button{font-size:10px;padding:7px}.chat-back{display:block;color:#4c5865;text-decoration:none;font-size:22px;flex-shrink:0}.chat-status{padding:8px 12px;font-size:11px}.chat-feed{padding:15px 12px;gap:14px}.chat-compose{padding:12px 12px 9px}.chat-message-text{font-size:13px}.chat-write-row{gap:8px}.chat-unselected{display:none}.chat-message-photos img{width:110px;height:95px}.chat-new form{right:auto;left:0;width:min(310px,calc(100vw - 40px))}.chat-launcher{padding:12px 15px;font-size:13px}.park-chat-widget{right:16px;bottom:calc(90px + env(safe-area-inset-bottom))}.chat-widget-dialog{inset:auto 8px calc(8px + env(safe-area-inset-bottom)) 8px;width:calc(100vw - 16px);max-width:none;height:min(680px,calc(100dvh - 20px - env(safe-area-inset-bottom)));border-radius:18px}.chat-widget-dialog .chat-feed{padding:16px}.chat-contact-fields{gap:8px}.chat-write-row textarea{font-size:16px}.chat-contact-fields input{font-size:16px}.chat-local-note{font-size:11px;margin-bottom:20px}}
@media(max-width:600px){.messenger-page .sidebar nav{display:flex!important;gap:4px;overflow-x:auto;scrollbar-width:none}.messenger-page .sidebar .nav-link{flex:0 0 64px;min-width:64px;padding:8px 2px}.messenger-page .sidebar{padding:6px 10px}.messenger-page .main-content{padding-top:16px}.messenger-page .preview-notice span:last-child{display:none}.messenger-page .demo-switch{margin-top:6px}.messenger-page .chat-page-heading{margin:15px 0}.messenger-page .chat-page-heading h1{font-size:25px}.messenger-page:has(.chat-has-selection) .chat-page-heading p,.messenger-page:has(.chat-has-selection) .chat-page-heading .eyebrow{display:none}.messenger-page .chat-workspace{height:calc(100dvh - 285px);min-height:340px}.messenger-page .chat-new summary{min-height:36px;padding:9px 11px}}
/* Driver support: the same history is available to the manager. */
.support-handoff{border:1px solid #dfe4e8;border-radius:9px;background:#fff;padding:9px 12px;font-size:12px;color:#38434e;cursor:pointer;min-height:40px}.support-handoff:hover{background:#fff8d4}.support-handoff:disabled{color:#7b858e;cursor:default;background:#f5f6f8}
.support-suggestions{display:flex;flex-direction:column;gap:8px;margin-top:18px}.support-suggestions button{padding:10px 12px;border:1px solid #e1e6ec;border-radius:10px;background:#fff;color:#45515d;cursor:pointer;font-size:13px;text-align:left}.support-suggestions button:hover{border-color:#c5ad3c;background:#fffbed}.support-workspace .chat-message-text a{color:#655100;text-decoration:underline;text-underline-offset:3px}.support-workspace .chat-message.ai .chat-message-bubble{border-left:3px solid #e6ca3d}.support-workspace .chat-welcome{max-width:370px}.support-workspace .chat-message{max-width:88%}
@media(max-width:600px){.support-handoff{padding:8px;font-size:11px;min-height:36px}.support-workspace .chat-head-copy{min-width:150px}.support-workspace .chat-message{max-width:94%}.messenger-page .support-workspace{min-height:400px;height:calc(100dvh - 242px)}.support-workspace .chat-park-avatar{display:none}}
/* Public consultant: compact, non-blocking on desktop, full screen on phones. */
.park-chat-widget:has(.chat-widget-dialog[open]) .chat-launcher{visibility:hidden}
.chat-widget-dialog{height:min(650px,calc(100dvh - 40px));width:410px;inset:auto 24px 20px auto}
.chat-widget-dialog .chat-head{flex-wrap:nowrap;gap:10px}
.chat-widget-dialog .chat-park-avatar{background:#fff3af;border:1px solid #f0df9a}
.chat-widget-dialog .chat-head-copy{min-width:0;flex:1}
.chat-expand{border:0;background:#f5f6f8;color:#617080;width:34px;height:34px;border-radius:50%;display:grid;place-items:center;cursor:pointer;flex-shrink:0}
.chat-expand svg{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:1.6;stroke-linecap:round;stroke-linejoin:round}
.chat-widget-dialog .chat-close{margin-left:0;width:34px;height:34px}
.chat-widget-dialog .chat-welcome{max-width:310px;padding:10px 0}
.chat-widget-dialog .chat-welcome-icon{width:42px;height:42px;font-size:18px;font-weight:700;margin-bottom:14px}
.chat-widget-dialog .chat-welcome p{line-height:1.55}
.chat-widget-dialog .support-suggestions{gap:6px;margin-top:14px}
.chat-widget-dialog .support-suggestions button{font-size:12px;padding:9px 12px}
.visitor-chat-tools{display:flex;align-items:center;justify-content:space-between;gap:12px;border-top:1px solid #e5e8ec;padding:9px 16px;background:#fff;flex-shrink:0}
.visitor-chat-tools .support-handoff{font-size:11px;padding:8px 10px;min-height:34px}
.visitor-chat-tools>span{max-width:130px;font-size:10px;line-height:1.5;color:#69727d}
.chat-widget-dialog .chat-consent{margin:0;font-size:11px;line-height:1.4}
.chat-widget-dialog .chat-first{margin-bottom:10px}
.chat-widget-dialog .chat-write-row textarea{height:54px}
.chat-widget-dialog .chat-compose-note{font-size:10px}
.chat-widget-dialog .chat-message-text a{color:#655100;text-decoration:underline;text-underline-offset:3px}
.chat-widget-dialog .chat-message.ai .chat-message-bubble{border-left:3px solid #e6ca3d}
.chat-widget-dialog.chat-expanded{inset:20px;width:min(850px,calc(100vw - 40px));height:calc(100dvh - 40px);margin:auto}
@media(max-width:600px){.chat-widget-dialog,.chat-widget-dialog.chat-expanded{inset:0;margin:0;width:100vw;max-width:100vw;height:var(--chat-visible-height,100dvh);max-height:var(--chat-visible-height,100dvh);border:0;border-radius:0;padding-top:env(safe-area-inset-top);padding-bottom:env(safe-area-inset-bottom)}.chat-widget-dialog .chat-expand{display:none}.chat-widget-dialog .chat-head{padding:14px 16px}.chat-widget-dialog .chat-head-copy{min-width:0}.chat-widget-dialog .chat-park-avatar{display:flex;width:36px;height:36px}.chat-widget-dialog .chat-feed{padding:18px 16px}.chat-widget-dialog .chat-message-text{font-size:14px}.visitor-chat-tools{padding:9px 16px}.chat-widget-dialog .chat-compose{padding-bottom:12px}.park-chat-widget{bottom:calc(100px + env(safe-area-inset-bottom))}}

body.visitor-chat-mobile-open{overflow:hidden}

.avito-panel{padding:14px 20px;border-top:1px solid #e2e5e9;background:#fff;max-height:38vh;overflow:auto}.avito-source{display:flex;align-items:center;gap:10px;flex-wrap:wrap;font-size:13px}.avito-source strong{flex:1;min-width:130px}.avito-source a{color:#334155;text-decoration:underline;cursor:pointer}.avito-label{background:#eef3ff;color:#2f4c85;border-radius:7px;padding:4px 8px;font-weight:700}.avito-sync{font-size:12px;color:#64748b;margin:7px 0}.avito-draft-actions{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.avito-draft-actions .button,.avito-panel [data-avito-use]{font-size:13px;padding:8px 12px;min-height:36px}.avito-draft-actions span,.avito-panel small{font-size:12px;color:#64748b}.avito-draft-text{white-space:pre-wrap;font-size:14px;line-height:1.5;background:#faf9f1;border:1px solid #e9e4ce;border-radius:10px;padding:12px}.avito-panel small{display:block;margin:6px 0}.chat-conversation:has(.avito-panel) .chat-feed{min-height:160px}@media(max-width:600px){.avito-panel{padding:12px;max-height:36vh}.avito-source a{font-size:12px}.avito-draft-actions{gap:6px}}
.chat-workspace:has(.avito-panel){min-height:660px}.avito-panel{flex-shrink:0}.avito-draft-text{max-height:130px;overflow:auto}@media(max-width:600px){.chat-workspace:has(.avito-panel){min-height:700px}.chat-conversation:has(.avito-panel) .chat-feed{min-height:100px}.avito-panel{max-height:320px}}